If you used a Contactless card to travel, your refund for that journey will appear on your credit card statement. If you travelled by Oyster, your refund goes toward your Web Credit in your online TfL account. You can redeem your Web Credit and transfer the money into a bank account of your choice. To do this, you need to go online on your Oyster account and view your Web Credits. Click Redeem Credits to transfer them to your own bank account.