Cookie Policy

Most websites you visit will use cookies to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Our Privacy Policy explains how we collect and use information from and about you.

Why do we use cookies?

We use cookies to be able to identify you for subsequent visits to our website as well as provide you with the best user experience when using the Tax Returned website.

What information of mine is stored as a cookie?

We use cookies when you visit our site. There are 3 main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site. Functionality cookies record information about choices you have made and allow us to tailor our website to you.  For example, we store users Session IDs which are used to enable core site functionality. They do not contain any personal information.

(2) Site analytics / performance cookies – the information supplied by these cookies allow us to measure and analyse how our clients use the site, to improve both its functionality and user experience.

One such example of a performance cookie that we use is a tool from Google called Google analytics. This performance tool tells us about the way users are using our website.  This tool uses cookies to detect and let us know that someone has been to the site before, so that we know how often people return to our website, how long they keep using it, and which parts of the website they tend to go. We use this information to try find out how people uses our website, so we can improve both the user journey and the user experience.

(3) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

What cookies are used?

Type Cookie Cookie Name Purpose Expiry
Advertising/Targeting Google Analytics _ga – These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited 2 months
Strictly necessary Microsoft ASP.NET_SessionId Used to identify users sessions on our server
Functionality Session rSession A cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user s computer. until the cookies are cleared
Functionality Session PHPSESSID This is the default identifier cookie that PHP uses to keep track of sessions
This cookie enables us to check whether you are a logged in user to our site, to make your browsing experience more convenient.
30 minutes
Advertising/Targeting Tracking AffiliateID We use this cookie to identify the different affiliates in our affiliate program as well as to monitor Affiliate tracking and reporting 30 days
Functionality Persistent viewed_cookie_policy A cookie to remember if the visitor has accepted/closed the cookie info bar 1 year
Analytical Google Tag Manager dc_gtm This cookie is used by DoubleClick Campaign Manager to associate and track the performance of ad campaigns.
This cookie works in conjunction with Google tag manager and is used to load web script and code into the webpages. Without it, our website may not work or display properly.
1 minute
Advertising/Targeting Bing uetsid A cookie placed by Microsoft Bing Ads. This is a tracking cookie. It allows us to engage with a user that has previously visited our website. 30 minutes

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

Where is my cookie information stored?

Cookie data is stored in your web browser. Our server calls on the cookies when you visit our website.

How do I remove my cookies?

To find out more about cookies visit or

If you are unaware of how to remove cookies from your browser, simply click on one of the links below and follow the instructions.

Mozilla Firefox

Google Chrome

Microsoft Internet Explorer


Apple Safari

If the browser, you are using is not listed above simply visit the browser developer’s website.

Please note that by deleting or disabling future cookies, your user experience may be affected, and you might not be able to take advantage of certain functions of our site.