Important Notice
In response to the new TfL update, we have adapted our service and are currently running a beta program only.
Commuters who wish to use this service should first reset their passwords on TfL's website and then Connect via the form below using the new password.
As this is a beta service, you may encounter some issues while using it. Please report any issues via our Beta Feedback Form for us to investigate.
Number of Journeys
How many journeys do you travel per week?
Each train connection is a separate journey
Refund Estimate
TfL Account
To claim your refunds, you will need to have an online TfL account.
Have you ever created an online account through the TfL website and linked up your Oyster and/or Contactless payment cards?
TfL Account - Connect
Create your TfL account
In order to claim your automatic refunds you need to have an online TfL account that is connected to your Oyster and/or Contactless Cards.
Creating your account is easy, simply visit the TfL website, create your account and add your Oyster and/or Contactless payment cards.
Don’t forget to return here in order to complete your automated refund claims.
TfL Account - Unsure
Don’t forget to return here in order to complete your automated refund claims.
Result
You are all done! Your account is now successfully connected.
Remember: You need to add all your Oyster and Contactless cards to your TfL account in order to fully benefit from our service.
Our systems will now check for travel delays for:
The last 28 days
Every journey from now on
Every delayed journey identified will automatically be submitted to TfL on your behalf, and every successful refund credited to your Oyster/Contactless card originally used for your journey.
It really is that simple! Look out for our email notifications & enjoy your automatic refunds!
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