London Overground
delay refunds
Was your London Overground journey delayed by 30 minutes or more? You are owed a full refund from TfL. Reeclaim finds every eligible Overground delay on your contactless card and submits the claim in one tap.
Today's charge: £0.00 · No charge until day 14 · Cancel anytime
Line facts
- Delay threshold
- 30 min
- Stations
- 113
- Length
- 167 km
- Opened
- 2007
Runs between
Across six separate lines ↔ Lioness / Mildmay / Windrush / Weaver / Suffragette / Liberty
Rolling stock
Class 378 and Class 710 electric units
Why you are probably owed money
London Overground delays add up faster than you think.
The London Overground is a suburban rail network operated on behalf of TfL, spanning 113 stations across six recently-renamed lines: Lioness, Mildmay, Windrush, Weaver, Suffragette and Liberty. It connects far-flung parts of London - Richmond to Stratford, Highbury & Islington to West Croydon, Barking to Gospel Oak - and absorbs some of the network's most diverse passenger patterns.
Unlike the Underground, the Overground uses a 30 minute delay threshold. Any journey delayed 30 minutes or more qualifies for a full refund from TfL, but you must claim within 28 days of the journey.
Typical claimable delays
What usually qualifies on the London Overground
Any delay of 30 minutes or more qualifies, unless the cause was planned engineering, a strike, severe weather, a security alert or a customer incident. Here are the sorts of issues we see most often on the London Overground:
Signalling issues on the shared Network Rail infrastructure
Class 378 and 710 rolling-stock faults
Knock-on delays from engineering works on Network Rail tracks
Weekend replacement bus services during planned closures (not claimable)
How to claim a London Overground refund
Three steps. Two minutes. Money back on your card.
- 1
Create your Reeclaim account
Just your email. We send a magic link, no new password to remember.
- 2
Connect your TfL account
Sign in with your TfL login and a one-time SMS code. That lets us see your contactless card journeys.
- 3
Approve claims in one tap
We find every eligible London Overground delay on your journey history and pre-fill the refund claim. You approve, we submit to TfL.
Today's charge: £0.00 · No charge until day 14
Key London Overground stations
Where London Overground delays most often hit
- train
Highbury & Islington - major inner-north London interchange
- train
Stratford - interchange with Central, Jubilee, DLR and Elizabeth line
- train
Clapham Junction - mainline hub, delay cascades frequent
- train
Whitechapel - Elizabeth line interchange, heavy peak loading
Frequently asked
London Overground refund questions
TfL refunds London Overground delays of 30 minutes or more - double the Underground threshold. Delays under 30 minutes are not eligible.
Yes. The 30 minute threshold applies across Lioness, Mildmay, Windrush, Weaver, Suffragette and Liberty lines.
TfL refunds the full fare of the delayed journey to the contactless card you tapped with, usually within 5-10 working days.
If the cancellation or diversion caused your overall journey to run 30 minutes or more late, yes. Reeclaim finds these automatically in your TfL history.
28 days from the journey date. Reeclaim scans the full 28-day window once you connect your TfL account.
More answers in our full FAQ.
Start reclaiming
Stop leaving London Overground refunds on the table.
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