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London Underground · Hammersmith & City line

Hammersmith & City line
delay refunds

Was your Hammersmith & City line journey delayed by 15 minutes or more? You are owed a full refund from TfL. Reeclaim finds every eligible delay on your contactless card and submits the claim for you.

Today's charge: £0.00 · No charge until day 14 · Cancel anytime

Line facts

Delay threshold
15 min
Stations
29
Length
26 km
Opened
1863

Runs between

Hammersmith Barking

Rolling stock

S7 Stock shared with the Circle, District and Metropolitan lines

Why you are probably owed money

Hammersmith & City line delays add up faster than you think.

The Hammersmith & City line runs from Hammersmith in west London to Barking in east London, calling at Paddington, Baker Street, King's Cross St Pancras, Liverpool Street and Whitechapel. It's one of the oldest routes on the Tube, tracing its origins back to 1863 and the original Metropolitan Railway.

Because it shares track with the Circle, District and Metropolitan lines, any fault on those lines can cause knock-on Hammersmith & City delays. The 15 minute threshold still applies - any journey delayed that long gets a full refund.

Typical claimable delays

What usually qualifies on the Hammersmith & City line

Any delay of 15 minutes or more qualifies, unless the cause was planned engineering, a strike, severe weather, a security alert or a customer incident. Here are the sorts of issues we see most often on the Hammersmith & City line:

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Cascade delays from the shared sub-surface lines (Circle, District, Metropolitan)

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Signal failures in the central tunnelled section

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Points failures at Aldgate East and Whitechapel

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Weekend engineering closures east of Aldgate (not claimable)

How to claim a Hammersmith & City line refund

Three steps. Two minutes. Money back on your card.

  1. 1

    Create your Reeclaim account

    Just your email. We send a magic link, no new password to remember.

  2. 2

    Connect your TfL account

    Sign in with your TfL login and a one-time SMS code. That lets us see your contactless card journeys.

  3. 3

    Approve claims in one tap

    We find every eligible Hammersmith & City line delay on your journey history and pre-fill the refund claim. You approve, we submit to TfL.

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Key Hammersmith & City line stations

Where Hammersmith & City line delays most often hit

  • train

    Paddington - mainline interchange, common delay entry point

  • train

    King's Cross St Pancras - six-line interchange

  • train

    Liverpool Street - mainline and Elizabeth line interchange

  • train

    Whitechapel - Elizabeth line interchange, heavy peak loading

Frequently asked

Hammersmith & City line refund questions

TfL refunds Hammersmith & City line delays of 15 minutes or more, the standard Underground threshold.

Yes. It shares significant track with the Circle, District and Metropolitan lines through central London. Faults on any of those can cause Hammersmith & City delays - and those delays are still claimable.

TfL refunds the full fare of the delayed journey to the contactless card you tapped with, usually within 5-10 working days.

28 days from the journey date. Reeclaim scans your full 28-day history automatically.

Delays caused by planned engineering, strikes, severe weather, security alerts or customer incidents are excluded. Everything else that crosses the 15 minute threshold qualifies.

More answers in our full FAQ.

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Stop leaving Hammersmith & City line refunds on the table.

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