Central line
delay refunds
Was your Central line journey delayed by 15 minutes or more? You are owed a full refund from TfL. Reeclaim finds every eligible delay on your contactless card and submits the claim for you in one tap.
Today's charge: £0.00 · No charge until day 14 · Cancel anytime
Line facts
- Delay threshold
- 15 min
- Stations
- 49
- Length
- 74 km
- Opened
- 1900
Runs between
West Ruislip / Ealing Broadway ↔ Epping / Hainault
Rolling stock
1992 Stock, currently being refurbished
Why you are probably owed money
Central line delays add up faster than you think.
The Central line is the second-busiest on the London Underground, carrying more than 260 million passengers a year between West Ruislip, Ealing Broadway and the east London branches to Epping and Hainault. It passes through some of the capital's heaviest-used stations, including Oxford Circus, Bank, Tottenham Court Road and Liverpool Street.
Because the line is so busy and the 1992 Stock is now well over thirty years old, Central line delays are routine - signal failures, rolling-stock faults and summer heat all push journeys past the 15 minute threshold. Every one of those is a full-fare refund you can claim.
Typical claimable delays
What usually qualifies on the Central line
Any delay of 15 minutes or more qualifies, unless the cause was planned engineering, a strike, severe weather, a security alert or a customer incident. Here are the sorts of issues we see most often on the Central line:
Signal failures around Bank and Oxford Circus during peak hours
Heat-related slow running on the Central line in summer
Rolling-stock faults on the 1992 Stock fleet
Overcrowding-related knock-on delays through the central section
How to claim a Central line refund
Three steps. Two minutes. Money back on your card.
- 1
Create your Reeclaim account
Just your email. We send a magic link, no new password to remember.
- 2
Connect your TfL account
Sign in with your TfL login and a one-time SMS code. That lets us see your contactless card journeys.
- 3
Approve claims in one tap
We find every eligible Central line delay on your journey history and pre-fill the refund claim. You approve, we submit to TfL.
Today's charge: £0.00 · No charge until day 14
Key Central line stations
Where Central line delays most often hit
- train
Oxford Circus - one of the busiest interchanges, delays cascade quickly
- train
Bank - major City hub with constant peak-hour pressure
- train
Liverpool Street - mainline interchange, knock-on delays from National Rail
- train
Stratford - eastern interchange with Jubilee, DLR and Overground
Frequently asked
Central line refund questions
TfL refunds Central line delays of 15 minutes or more. This is the standard London Underground threshold.
TfL refunds the full fare of the delayed journey - not a partial amount. Refunds are credited directly to the contactless card you tapped with, usually within 5-10 working days.
Yes. Heat-related slow running is not one of the exclusion categories (engineering, strikes, severe weather, security, customer incidents). If your journey still crossed the 15 minute threshold, you can claim.
Delay claims must be submitted within 28 days of the journey. Reeclaim checks every journey in that window automatically once you connect your TfL account.
If the early termination caused a delay of 15 minutes or more to your original journey, yes. You tap in and out normally and we'll find the claim from your TfL history.
More answers in our full FAQ.
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