Bakerloo line
delay refunds
Was your Bakerloo line journey delayed by 15 minutes or more? You are owed a full refund from TfL. Reeclaim finds every eligible delay on your contactless card and submits the claim to TfL in one tap.
Today's charge: £0.00 · No charge until day 14 · Cancel anytime
Line facts
- Delay threshold
- 15 min
- Stations
- 25
- Length
- 23.2 km
- Opened
- 1906
Runs between
Harrow & Wealdstone ↔ Elephant & Castle
Rolling stock
1972 Stock - the oldest trains in passenger service on the London Underground
Why you are probably owed money
Bakerloo line delays add up faster than you think.
The Bakerloo line runs north-west to south-east through central London, connecting Harrow & Wealdstone with Elephant & Castle via Paddington, Baker Street, Oxford Circus, Piccadilly Circus and Waterloo.
It is one of the most reliably delayed lines on the network, thanks to 1972 Stock trains that are now well over fifty years old. When your Bakerloo journey runs 15 minutes or more behind schedule, TfL is obliged to refund the full fare - but only if you claim.
Typical claimable delays
What usually qualifies on the Bakerloo line
Any delay of 15 minutes or more qualifies, unless the cause was planned engineering, a strike, severe weather, a security alert or a customer incident. Here are the sorts of issues we see most often on the Bakerloo line:
Signal failures between Oxford Circus and Piccadilly Circus
Rolling-stock faults on the ageing 1972 Stock trains
Delays propagating from the shared Overground track between Queen's Park and Harrow & Wealdstone
Planned engineering works on weekends around Paddington and Baker Street (not claimable)
How to claim a Bakerloo line refund
Three steps. Two minutes. Money back on your card.
- 1
Create your Reeclaim account
Just your email. We send a magic link, no new password to remember.
- 2
Connect your TfL account
Sign in with your TfL login and a one-time SMS code. That lets us see your contactless card journeys.
- 3
Approve claims in one tap
We find every eligible Bakerloo line delay on your journey history and pre-fill the refund claim. You approve, we submit to TfL.
Today's charge: £0.00 · No charge until day 14
Key Bakerloo line stations
Where Bakerloo line delays most often hit
- train
Paddington - mainline interchange, frequent cause of delay cascade
- train
Oxford Circus - central hub, signal-related incidents common
- train
Waterloo - mainline interchange, heavy peak loading
- train
Queen's Park - where Bakerloo meets the Overground shared section
Frequently asked
Bakerloo line refund questions
TfL refunds delays of 15 minutes or more on the Bakerloo line, in line with the standard Underground threshold. Delays below 15 minutes are not eligible.
TfL refunds the full fare of the delayed journey, not a partial amount. The refund is credited directly to the contactless card you tapped with, typically within 5-10 working days of TfL approval.
Delay claims must be submitted within 28 days of the journey date. Reeclaim scans the last 28 days of your journey history as soon as you connect your TfL account.
Delays caused by planned engineering works, strikes, severe weather, security alerts or customer incidents (for example, a passenger taken ill on a train) are excluded by TfL. Everything else that crosses the 15 minute threshold qualifies.
Yes. That section is shared with the London Overground, but if you tapped in and out with a contactless card and the Bakerloo journey was delayed beyond the threshold, the claim is still valid.
More answers in our full FAQ.
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